高级商务英语口语目录


Lesson 1 	Formal Verbal Communication in Business I
¨；	Leading Seminars¨；	Questioning Techniques¨；	Be a Leader and A Good Listener At the Same Time¨；	Giving Criticism


Lesson 2 	Formal Verbal Communication in Business II
¨；	Four Main Parts of a Presentation¨；	Delivery Skills¨；	What to Say When You Forget What to Say¨；	Presentation Language Focus


Lesson 3		Cross-Cultural Communication in Business
¨；	Six Fundamental Patterns of Cultural Differences¨；	A General View of Corporate Culture¨；	Decoding Body-language of North America


Lesson 4 	Business Etiquette
¨；	Guidelines for Business Entertaining and Gift-Giving¨；	Acceptable Public Conduct in North America¨；	The Art of “Small Talks”¨；	Welcome Topics of Conversation